Right of Withdrawal
Right of Withdrawal
Pursuant to Legislative Decree 206/2005 (Consumer Code) and Legislative Decree 21/2014, the consumer has the right to withdraw from the purchase agreement within 14 days from the date of receipt of the products, without having to provide any reason.
How to exercise the right of withdrawal
• fill out the online form on the "Request a Return" page;
• send an e-mail to mawshabitat@gmail.com;
• use the standard withdrawal form below.
The request must be sent within 14 days of receiving the order.
You can contact us at the following addresses:
- E-mail: mawshabitat@gmail.com
- Address: Maw's Habitat di Mauro Giannattasio via gabbro 7/4, Milano. 20161
Effects of withdrawal
If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this contract.
We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement.
Return of products
You shall send back the goods or hand them over to us without undue delay and in any event not later than 14 days from the day on which you communicate your withdrawal from this contract to us. The deadline is met if you send back the goods before the period of 14 days has expired.
The costs of returning the goods are borne by the consumer.
You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.
Exclusions from the right of withdrawal
The right of withdrawal is excluded for:
- Goods made to measure or clearly personalized;
- Goods that are liable to deteriorate or expire rapidly;
- All products made to measure, personalized, or made to order for the customer are excluded from the right of withdrawal, pursuant to art. 59, paragraph 1, letter c) of the Consumer Code.
Standard withdrawal form
To exercise the right of withdrawal, you can fill out and return the following form:
Recipient: Maw's Habitat di Mauro Giannattasio – mawshabitat@gmail.com
I/We (*) hereby give notice that I/We (*) withdraw from my/our (*) contract of sale of the following goods (*)/for the provision of the following service (*):
Ordered on (*)/received on (*):
Name of consumer(s):
Address of consumer(s):
Signature of consumer(s) (only if this form is notified on paper):
Date:
(*) Delete as appropriate.